Privacy Policy

AGOO Foods collects personal information necessary to fulfill orders and improve your shopping experience: - Personal Identifiers: Name, email address, phone number, and delivery address. - Payment Information: Handled directly and securely by encrypted PCI-compliant payment gateways. AGOO Foods does not store complete credit card or net banking credentials. - Account Information: Usernames, passwords, saved delivery addresses, and past order history. - Technical Data: IP address, browser type, device details, and site navigation patterns via cookies and standard web analytics.

We use your information exclusively for legitimate business purposes: - Order Fulfillment: Processing payments, packing items, generating invoices, and arranging shipping. - Customer Communication: Sending order confirmations, dispatch updates, tracking details, and responding to support tickets. - Service Optimization: Improving website usability, product offerings, and personalized recommendations. - Promotional Communications: Sending special offers or seasonal discounts (only if you have opted in). You can opt out at any time.

AGOO Foods respects your privacy. We DO NOT sell, rent, or trade your personal information to third parties. We share data only with essential service providers: - Logistics Partners: Delivery agencies to deliver your orders. - Payment Gateways: Secure processors to authorize transactions. - Analytics Providers: Aggregated non-personally identifiable data to analyze traffic trends. - Legal Compliance: When required by applicable Indian laws, court orders, or governmental regulations.

We implement robust technical and organizational security measures to safeguard your data: - SSL/TLS Encryption: Encrypts data transmitted between your browser and our servers. - Secure Servers: Data is stored in secure server environments with restricted access protocols. - Regular Audits: We monitor our systems for potential vulnerabilities and attack vectors.

We use cookies and similar session technologies to: - Remember items added to your shopping cart. - Keep you securely logged into your account across sessions. - Understand traffic patterns to enhance user experience. You can modify your browser settings to decline cookies, but certain features (like maintaining cart state) may not function properly.

As an AGOO Foods user, you have the right to: - Access and inspect the personal data we hold about you. - Request corrections to inaccurate or incomplete account information. - Request deletion of your account data (subject to legal retention obligations for financial/tax records). - Opt out of marketing communications via the unsubscribe link in any promotional email.

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us: - Email: privacy@agoofoods.com / support@agoofoods.com - Phone: +91 89034 89173 - Address: AGOO Foods, Nagercoil, Kanyakumari District, Tamil Nadu, India.